Frequently Asked Questions
A return ticket bought on-board the coach (a standby ticket) is valid for 1 month from the date of purchase. Please note, these are stand by tickets and do not guarantee a seat.
A return ticket purchased online can be extended as often as you wish by simply clicking on the Amend my booking link on our website.
We drop passengers off in Dublin at Cassidy’s hotel on O’Connell Street (opposite the Ambassador Theatre).
Our coaches depart from Dublin from outside the Hugh Lane Gallery, on Parnell Square North (click for map).
Our coaches use Zone 16 at the Coach Park in Dublin airport. Going out of arrivals walk through the short term car park opposite the terminal building, the Coach Park is approximately 100m from the atrium across the pedestrian crossing and the coach park is on the left. For your convenience, we recommend you acquaint yourself with the Dublin Airport Map here
Our most popular route between Letterkenny and Dublin is approximately 3hrs and 30minutes but depends on traffic and weather conditions. See Journey planner.
Our services carry a lot of passengers to and from Dublin airport so luggage space is at capacity on most journeys. Space permitting, we are happy to transport these items but it has to be by prior arrangement and pre-booked with the office, it’s not possible to simply arrive at the coach with items such as a bicycle and expect us to have space. Please email us in advance to find out the best travel times to avoid disappointment.
PLEASE NOTE: Bicycles must be contained in a protective box or protective bike bag in order to be accepted for travel
If you require a toilet onboard, please enquire at the time of booking as only some of our coaches have bathroom facilities.
Yes, all our coaches are supplied with seat belts.
Yes. Discounted child fares are available on all routes.
We also have family tickets. Both are available here.
All items found on our coaches are stored in our office, so get in touch here.
Items are stored for one month and can be collected there with prior arrangement.
We may also be able to forward the item to you, however you will be required to cover the cost of posting and packing.
Frequently Asked Questions
Simply contact us by email or call us to get a competitive quotation that includes all tolls, parking and any additional costs. The quote is inclusive of a fully qualified driver for the duration of your trip.
Yes, a non-refundable booking deposit is required.
We understand these things can occur so, excluding your booking deposit, all monies are fully refundable if you cancel 48 hours prior to your arrival date. If you cancel your coach hire within 48 hours prior to arrival, you will be charged the first day’s coach hire rate.